Access and redelivery

Easy onsite access & convenient delivery services!

Mobile self-storage that comes to you

Access

How much notice is required to access my unit?

You must provide no less than 24 hour notice when requiring access to your unit.

Can I access my storage onsite at Mobistore?

Yes, just call 0800 662 478 or email bookings@mobistore.co.nz

Does it cost me anything for access?

No

Can I get weekend access?

Yes, just call 0800 662 478 or email bookings@mobistore.co.nz before midday on Friday to make an appointment. Your unit will be made available on both Saturday and Sunday from 7am to 7pm.

Can I get access after office hours (after 5pm)?

Yes, however you must make an appointment prior to 3pm the day before you require access. For security reasons the storage facility is closed from 7pm – 7am.

Can I get access during office hours?

Yes, however you must provide no less than 24 hour notice.

Will it be easy to access my unit?

Yes, all units will be located on the ground floor for easy access. You can park your vehicle next to the unit for easy loading/unloading.

Can I get frequent access to my storage unit?

If you need daily access then please call 0800 662 478 to discuss your requirements. This type of request is quite rare unless your a small business.

What is the process when I'm onsite at Mobistore?

On weekdays walk around to our reception, we will check your identification and then provide you access to our secured storage area.

On weekends call our 0800 662 478 number on arrival. Mobistore will verify you via CCTV, then remotely open the gate to give you access to your unit. Drive through the gate and park adjacent to your unit. When you have finished simply drive up to the gate and it will automatically open to let you out.

Re-delivery

Do you provide a re-delivery service?

Yes

How do I arrange a re-delivery?

You can call 0800 662 478 or email bookings@mobistore.co.nz

Is there a re-delivery charge?

Yes, our service fees for within our Auckland service area are below:

Delivery (of empy unit) – $35 / unit

Pick-up (of packed unit) – $35 / unit

Re-delivery (of packed unit when you have finished storing) – $35 / unit

Final pick-up (of empty unit) – $35 / unit

Auckland suburbs outside of our service area have a small surcharge ontop of the above rates.

Can I have a re-delivery to collect a few items?

Yes, our standard service fees apply within our Auckland service and are below:

Re-delivery (of packed unit) – $35 / unit

Pick-up (of packed unit) – $35 / unit